Returns Policy

Clothing can be returned no later than 14 days after receiving the products or 28 days after we dispatch them for delivery. Customers in the UK are provided with a Freepost returns address. For EU/ International orders the customer will need to pay to post the items back to us.

However, unless they are defective, we cannot accept returns of custom products or any products that have been washed or worn.

Please allow up to 14 working days for orders to arrive back to us, but we process them the same day they arrive with us. Refunds are usually automatic but can take 5-10 working to days to appear in your account.

Other items are non-refundable unless faulty.


If in doubt, please pop us an email here: lilasway0911@gmail.com

Contact form